Thank you for choosing Southern Rehab Group, PLLC. We are committed to providing you with quality health care. Please help us in making the payment process as smooth as possible.  Below are details of the practice financial policy.  

Copayments & Deductibles

All co-payments or upfront fees (based on deductible balance) are due at the time of service. These payments are part of your contract with your insurance carrier. 

Payment

Our preferred method of payment is cash, check, or credit card. If bringing cash, please bring the exact amount that is due as we do not carry cash in the office.

Insurance

Like many medical practices, we participate in most of the major insurance plans.  If you have an insurance plan that we do not participate with, or have a large deductible remaining, an upfront partial payment will be expected at the time of the visit. 

Knowing your insurance benefit plan is your responsibility.  Also, it is your responsibility to make sure that an in-network facility is used for test and hospital encounters.

Coverage Changes

If your insurance changes, please notify us prior to being seen. This allows us to make the appropriate changes to help you receive your maximum benefits with your health insurance carrier.

Statement & Explanation of Benefits

Within approximately 30 days of your visit, you will receive your first statement from our office. You should also receive an Explanation of Benefits from your insurance company with a review of payment and/or adjustments for the claim. Our statement is a reflection of the amount you owe after your insurance has paid, discounted or applied to your deductible.

We will set up payment plans for patients experiencing financial difficulty to extend payment of their balance. However, it is a patient responsibility to contact our billing office and arrange for payment.