Thank you for choosing Southern Rehab Group, PLLC for EMG/NCS services. We are committed to providing you with quality health care. Please help us in making the payment process as smooth as possible. Below are details of the practice financial policy.
Copayments & Deductibles
All co-payments or upfront fees (based on deductible balance) are due at the time of service. These payments are part of your contract with your insurance carrier. Failure to collect co-payments and deductibles is considered fraud by your insurer. Please help us uphold the law by paying your co-payment at each visit. If you are unable to pay your co-payment at your visit, we will have to reschedule your appointment.
Payment
Our preferred method of payment is Cash, Check or Money Order. We now accept payments through PayPal/Zettle (credit/debit card, tap to pay, money transfers, etc) with a 5% convenience fee to offset the charges from PayPal for using their service.
Insurance
Like many medical practices, we participate in most of the major insurance plans. If you have an insurance plan that we do not participate with, or have a large deductible remaining, an upfront partial payment will be expected at the time of the visit.
Knowing your insurance benefit plan is your responsibility. Also, it is your responsibility to make sure that an in-network facility is used for test and hospital encounters.
Coverage Changes
If your insurance changes, please notify us prior to being seen. This allows us to make the appropriate changes to help you receive your maximum benefits with your health insurance carrier.
Statement & Explanation of Benefits
Within approximately 30 days of your visit, you will receive your first statement from our office. You should also receive an Explanation of Benefits from your insurance company with a review of payment and/or adjustments for the claim. Our statement is a reflection of the amount you owe after your insurance has paid, discounted or applied to your deductible. If after 90 days from the date of service no payment arrangements been made with our billing department, your account may be placed into a collection status and we will be unable to make any future appointments until your account is clear.
We will set up payment plans for patients experiencing financial difficulty to extend payment of their balance. However, it is a patient responsibility to contact our billing office and arrange for payment.
If the account remains unpaid and no satisfactory arrangements have been made, the account may be remanded to a collections agency. You will not be able to schedule an appointment until the account has been paid in full.
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